Answers to our most commonly asked questions are below. If you are looking for an answer to a question not listed, please visit our FAQ page.
What is GFA's routing number?
Our routing number is 211383066
I cannot access Online or Mobile Banking, can you help?
If you forgot your User ID or Password, click on the Forgot User ID? or Forgot Password? links located on the login screen. You will then be asked to enter information to identify yourself before proceeding.
Why do you ask such personal questions when I call to get information over the telephone?
For security reasons we want to make sure we verify your identity. By verifying information that only you know, we can be sure we are speaking the the correct owner of the account.
What do I do if my GFA Debit Card is lost or stolen?
You can activate or deactivate your lost or stolen card at any time using the CardValet app or by calling 1.866.948.3403.
What do I do if my GFA Credit Card is lost or stolen?
You can activate or deactivate your lost or stolen credit card by calling 1.855.835.9192.